Why EMRs Are Crucial To Patient Satisfaction

HealthIT Plus - A Healthcare IT Blog

EMRs play a crucial role when it comes to keeping patients happy and satisfied, a new study suggests.

http://healthitplus.files.wordpress.com/2013/09/5c9b5-ehrl.jpg?w=244&h=161According to a study conducted by Aeffect and 88 Brand Partners, more and more patients are logging in to check their medical records and like it. Data suggests that about 24 percent of patients log into their EMR to receive test results, order medication refills and to book appointments with their physician. Also, 78 percent of those patients reported being more satisfied with their doctors in comparison to 68 percent of those who had not used EMRs.

The growing portion of provider’s reimbursement is driven by patient satisfaction, which is why it becoming a top priority for healthcare providers. But for a lot of hospitals, the issue still persists. Their patient satisfaction survey results make up 30 percent of their quality score in Medicare’s “value-based purchasing” program, part of the Affordable Care…

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About ethicsbeyondcompliance

I hold a PhD in medical humanities with an major emphasis in ethics. I began teaching college-level ethics in 2000.
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